Substitution Policy

We are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Due to the nature, seasonality, and regional availability of flowers it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations.

If you are not in agreement for us to substitute, please call us to confirm that we have the specific flowers for your order.